We offer a free, non-judgmental and confidential service providing information, emotional and practical support to women and their children who have experienced, or are experiencing physical, emotional, sexual, or financial abuse. We provide an inclusive service for all women, regardless of race, age, disability, sexual orientation and religious beliefs, and we support women with and without children.
When needed safe, temporary accommodation with a range of support is available.
A refuge is a safe house and all the women and children who live there need to stay safe.
If you come into our refuge you won’t be given the address but we will come and collect you from an agreed meeting place. You won’t be able to tell anyone where you are and they won’t be able to visit you at the refuge.
The refuge is fully covered by 24 hour CCTV that is monitored and recorded. Everything you say to refuge workers is confidential. We won’t ever confirm or deny that you’re staying in the refuge unless there are child protection and safeguarding issues or we’re forced to do so by a Court Order. We won’t talk about you with any other agency or individual without your permission.
Some women may simply need a few weeks break from their situation while, for others, refuge support is the first step to a whole new life. All women receive the same level of service and support from the workers regardless of how long they stay.
In an emergency, Refuge Workers will help you with your immediate needs – medical attention, clothes, food, toiletries etc. During your stay we may offer:
Our community project provides support to women, children and young people experiencing or who have experienced domestic abuse.
The project can provide emotional and practical support through either individual appointments in a public place or over the telephone. This can include listening, attending agency appointments with you, giving you information on legal matters such as injunctions, safety planning and risk assessments and making referrals on your behalf.
We run groups programmes that are open to any woman who wants to join a supportive group to explore more about the issues surrounding domestic abuse, and to help move towards recovery from abuse.
Our group programmes supports survivors to improve self-esteem, confidence building, healthy relationships, assertiveness, all of which will have a positive impact upon family relationships and parenting.
We recognise the importance of women engaging with others in order to help them to move forward with their lives. We run a peer support group which is an opportunity for women to meet fortnightly in an informal and safe environment. This group enables women to enjoy social and educational activities together. It’s also an opportunity to receive peer support and to make friends.
This forum is run every fortnight. Please contact us for further details.