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Find your local service

This page contains the contact details for specialist support services for violence against women, domestic abuse, and sexual violence (VAWDASV) in each of the 22 local authority areas in Wales.

Please note that, in addition to the services listed under each local authority:

  • The Live Fear Free Helpline is the National VAWDASV Helpline for Wales and provides information, advice and support to individuals who have experienced, or are concerned that someone they know may be experiencing, VAWDASV. The Helpline operates 24/7 and can be contacted via phone – 0808 80 10 800; text – 07860077333; e-mail – [email protected]; or live chat.
  • Bawso is the lead organisation in Wales providing practical and emotional support to black minority ethnic (BME) and migrant victims of domestic abuse, sexual violence, human trafficking, Female Genital Mutilation and forced marriage. Their Wales-wide Helpline can be contacted 24/7 on 0800 731 8147 and enquiries may be made via e-mail – [email protected]
  • In North Wales (Anglesey, Conwy, Gwynedd, Flintshire, Denbighshire and Wrexham), there are two main sexual violence support services: the Rape and Sexual Abuse Support Centre (RASASC) provides information, specialist support and therapy to anyone who has experienced any kind of sexual abuse and violence; they can be contacted on 01248 670 628 or [email protected] Stepping Stones provides therapeutic services to adults who have been sexually abused as children; they can be contacted on 01978 352 717 or [email protected]
  • In Mid, West, East and South Wales, the main sexual violence support service provider is New Pathways and can be contacted on 01685 379 310 or [email protected]
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Anglesey

Gorwel - Grŵp Cynefin Anglesey

Gorwel, 12 Ffordd Yr Efail, Llangefni, Gwynedd LL77 7ER

01248 750903

Blaenau Gwent

Cyfannol - Ebbw Vale (DA)

Ebbw Vale Institute Church Street Ebbw Vale NP23 6BE

01495 533177

Phoenix Domestic Abuse Services

22 Brynheulog St, Blaina, Abertillery NP13 3LL, UK

01495 291202
Mon-Fri 9.30am-4.30pm

Bridgend

Calan DVS - Bridgend

32 Caroline Street Bridgend CF31 1DQ

01656 766139
Refuge 24hr; Outreach and drop in: Mon-Fri 10am-4.30pm

Caerphilly

Llamau - Caerphilly

26A Cardiff Rd, Caerphilly, Mid Glamorgan CF83 1JP

02920 856691
All services: Mon-Fri 9am-5pm
02920 860255
Helpline: 24hr

New Pathways (SV) - Risca

Laburnum House, Tredegar Street, Risca, Gwent, NP11 4YA

01495 233971/2

Cardiff

Bawso (head office)

Bawso, Clarence Road, Cardiff, United Kingdom

0800 731 8147
24hr helpline
02920 644633
Cardiff advice centre: Mon-Fri 9.30am-4.30pm

Cardiff Women’s Aid

16 Moira Terrace, Cardiff CF24 0EJ, United Kingdom

02920 460566
Helpline 24 hr, Emergency Crisis

RISE Cardiff

30-32 Cowbridge Road East, Canton, Cardiff

02920 460566
24hr service

Llamau (Homelessness/DA)

23 Cathedral Rd, Cardiff CF11 9HA

029 2023 9585

New Pathways (SV) - Cardiff

New Pathways Cardiff, 19 St Andrews, Crescent, Cardiff, CF10 3DB

029 2022 0390

Safer Wales

1st Floor, Castle House, Castle St, Cardiff CF10 1BS

029 2022 0033

The Dyn Project

Castle House, Castle St, Cardiff CF10 1BS

029 2022 0033
0808 801 0321
Helpline: 10am-4pm Monday and Tuesday, 10am-1pm Wednesday.

Carmarthenshire

Calan DVS - Amman Valley

2 Church St, Ammanford SA18 2NR, United Kingdom

01269 597474
Refuge and outreach: 24hr

Threshold DAS

32 Station Road, Llanelli, Carmarthenshire SA15 1AN, United Kingdom

01554 741212
Refuge 24hr; Outreach, floating support, drop-in: Mon-Fri 9am-4.30pm

New Pathways (SV)

Elm Tree House, West Wales General, Hospital, Francis Well, Carmarthen, SA31 2AF

01685 379310

Carmarthen Domestic Abuse Service

Ty Myrddin, Cambrian Place Carmarthen SA31 1QG.

01267 234725
Refuge 24hr and Helpline 24hr
01267 238410
Information morning: Wednesday 10am-1pm

Ceredigion

West Wales Domestic Abuse Services - Aberystwyth

West Wales Women’s Aid, 42 Portland Rd, Aberystwyth, Dyfed SY23 2NL

01970 612225
Admin line: Mon-Fri 9.30am-4.30pm
01970 625585
Helpline: 24hr

West Wales Domestic Abuse Services - Cardigan

Cardigan, Ceredigion SA43 1LE, United Kingdom

01239 615700
Drop-in and office: Mon-Fri 9am-5pm
01239 615385
Helpline: 24hr

New Pathways (SV)

Mid Wales RSC, Canolfan Helygen, Aberystwyth, SY23 1DE

01970 610124

New Pathways (SV)

Bow Street SARC, Cartref Tregerddan, Bow Street, Aberystwyth, SY24 5AU

01970 610124

Conwy

Aberconwy Domestic Abuse Service

Aberconwy Domestic Abuse Service, Heulwen/Glyn y Marl Rd, Llandudno Junction LL31 9NS

01492 872992
Helpline 24hr
01492 872992
Drop in and information centre Mon-Fri office hours
01492 872992
Refuge and outreach 24hr

Domestic Abuse Safety Unit (DASU) North Wales - Colwyn Bay

Basment Offices Penrhyn Road, Colwyn Bay, Clwyd LL29 8LG

01492 534705
Refuge, outreach and advice: Mon-Fri 9am-5pm; On call, outside Office hours

Denbighshire

Domestic Abuse Safety Unit (DASU) North Wales - Denbigh

The Hwb Denbigh c/o DASU North Wales, Smithfield Road, Denbigh LL16 3RG.

01745 814494

Domestic Abuse Safety Unit (DASU) North Wales - Rhyl

Domestic Abuse Safety Unit - North Wales (Rhyl), 10 Brighton Road, Rhyl, LL18 3HD

01745 337104

Flintshire

CAHA Women’s Aid

PO Box 1103, Holywell CH8 7WJ

01352 712150
Outreach, counselling and drop-in: 8:30am-4.30pm

Domestic Abuse Safety Unit (DASU) North Wales - Deeside

Wrenmore House, 104 Chester Road East, Shotton, Deeside, Flintshire CH5 1QD.

01244 830436
Refuge 24hr
01244 830436
Floating support and drop-in Mon-Fri 9am-4pm

Gwynedd

Gorwel - Grŵp Cynefin Caernarfon a Bangor

Ty Silyn, Penygroes, Gwynedd LL54 6LY

0300 111 2122
Main office and helpline for all services 24hr

Hafan Cymru - Bangor

12b Ash Court, Bangor, Gwynedd, LL57 4DF

01248 671891

Merthyr Tydfil

Bawso

Teulu MAC, 47 - 48 Pontmorlais West, Merthyr Tydfil, CF47 8UN

01685375394

Llamau - Merthyr (Women’s Services)

Garth Newydd Court, Bethesda St, Merthyr Tydfil CF47 8PY

01685 379999
http://www.llamau.org.uk

New Pathways (SV)

Willow House , 11 Church Street, Merthyr Tydfil, CF47 0BS

01685 379310

Safer Merthyr Tydfil

The Voluntary Action Centre 89-90 High Street Pontmorlais Merthyr Tydfil CF47 8UH

01685 353999

Monmouthshire

Cyfannol - Monmouthshire Multi Agency Centre

Cyfannol Women’s Aid, 26b Monk Street, Abergavenny NP7 5NP

01873 859011
Advice line 24hr; Refuge and appointments. Mon-Fri 9am-5pm

Neath Port Talbot

Thrive Women's Aid

01639 898881
Refuge: Mon-Fri 9am-5pm
01639 894864
Office and floating support: Mon-Fri 9am-5pm

Calan DVS - Neath One Stop Shop

17 Victoria Gardens, Neath, SA11 3AY

01639 633580
Mon-Fri 09.00am-5.00pm; Community Services and Office, Helpline, Refuge
01639 622350
Mon-Fri 10:00am-3:00pm- One Stop Shop Drop in Service

Newport

Bawso

Museum, Art Gallery and Central Library, John Frost Square, Kingsway Centre, Newport NP20 1PA

01633 213213

Cyfannol

56 Stow Hill, Newport NP20 1JG, United Kingdom

01633 840258
Helpline and refuge: 24hr; Outreach: Mon-Fri 9am-3pm

Llamau

70 Stow Hill, Newport NP20 4DW, UK

01633 244134

New Pathways (SV) - Newport

Maple Tree Centre, 20-21 High Street, Newport, NP20 1FW

01633 250205

Pembrokeshire

Hafan Cymru

8 High St, Haverfordwest SA61 2DA, United Kingdom

01267 225555
Helpline 24hr

Powys

Calan DVS - Mid Powys

Ysgol Trefonnen Church in Wales Community Primary Trefonnen, Llandrindod Wells, Powys, LD1 5EP

01597 824655
Helpline 24hr, refuge and outreach; Mon-Fri 9.00am-5.00pm

Calan DVS - South Powys

Plas y Ffynnon, Cambrian Way, Brecon ,LD3 7HP

01874 625146
Mon-Fri 9.00 am - 5.00pm; Refuge and outreach, 24hr Helpline.

New Pathways (SV) - Newtown

Ty Coeden Bedw, Park Lane, Newtown, Powys, SY16 1EN

01267 226166

Montgomeryshire Family Crisis Centre

Ty Canol House, Newtown SY16 1AL

01686 629114
Refuge and office Mon-Fri 9am-4pm, Helpline 24hr-Emergencies only (out of hours)

Hafan Cymru - Brecon

Room 5, Steeple House, Steeple Lane, Brecon, LD3 7DJ

01874 620030

Rhondda Cynon Taf

Women’s Aid RCT

Women’s aid RCT, 45 Morgan St, Pontypridd, Mid Glamorgan CF37 2DS

01443 400791
Refuge, Floating Support and Information Centre; Mon-Fri 9am-5pm

Swansea

Swansea Women’s Aid

28 Bond Street Swansea SA1 3TU

01792 644683
Safe house, refuge, outreach, floating support, drop in and advice: Mon-Fri 9.30am-4.30pm

Bawso

Shop 2nd Floor 35, The One Stop, 36 Singleton St, Swansea SA1 3QN

0800 731 8147
Helpline: 24hr
01792 642003
Swansea advice centre: Mon-Fri 9.30am-4.30pm

Hafan Cymru

35/36 Singleton Street, Swansea, SA1 3QN

01792 345751/50

New Pathways (SV)

Langdon House, Langdon Road, Swansea SA1 8QY, UK

01792 966660

Torfaen

Cyfannol - The Chrysalis Centre

Torfaen Women’s Aid, 3 Town Bridge Buildings, Park Rd, Pontypool NP4 6JE

01495 742061
Refuge, floating support, outreach and drop-in: Mon-Fri 9am-5pm
01495 742052
Helpline 24hr

Hafan Cymru - Pontypool

24 George Street, Pontypool, Torfaen, NP4 6BY Wales

01495 768830

Vale of Glamorgan

Atal y Fro

198 Holton Rd, Barry CF63 4HS, United Kingdom

01446 744755
Refuge, floating support, outreach, drop-in: Mon-Fri 9am-4pm

Wrexham

Bawso

33 Grosvenor Road Wrexham LL11 1BT

0800 731 8147
Helpline: 24hr
01978 355818
Wrexham advice centre: Mon-Fri 9.30am-4.30pm

Domestic Abuse Safety Unit (DASU)

6 Temple Row, Wrexham LL13 8LY

01978 310203
Refuge, IDVA, Drop in, community appointments

Hafan Cymru

Flat 1, Bryn End, High St, Ruabon, Wrexham LL14 6ND

01978 823123

Wales-wide

Live Fear Free Helpline

0808 80 10 800
Available 24 hours a day 7 days a week.
07860077333
Text service - Available 24 hours a day 7 days a week.
Email support - Available 24 hours a day 7 days a week.
Live webchat - Available 24 hours a day 7 days a week.

BAWSO Helpline

0800 731 8147
24hrs a day, 7 days a week

North Wales

Rape & Sexual Abuse Support Centre (RASASC) - North Wales

01248 670628
Offering services in Anglesey, Conwy, Gwynedd, Flintshire, Denbighshire and Wrexham. Please ring the office number for further details/support provided via a satellite venue.

Stepping Stones - North Wales

59 King Street, Wrexham, UK

01978 352717

Mid, West, East and South Wales

New Pathways

01685 379 310
New Pathways provides a range of specialist counselling and advocacy services for women, men, children and young people who have been affected by rape or sexual abuse. It is the main sexual violence service provider across Mid, West, East and South Wales.

Gorwel - Grŵp Cynefin Anglesey

Gorwel, 12 Ffordd Yr Efail, Llangefni, Gwynedd LL77 7ER

01248 750903

Cyfannol - Ebbw Vale (DA)

Ebbw Vale Institute Church Street Ebbw Vale NP23 6BE

01495 533177

Phoenix Domestic Abuse Services

22 Brynheulog St, Blaina, Abertillery NP13 3LL, UK

01495 291202
Mon-Fri 9.30am-4.30pm

Calan DVS - Bridgend

32 Caroline Street Bridgend CF31 1DQ

01656 766139
Refuge 24hr; Outreach and drop in: Mon-Fri 10am-4.30pm

Llamau - Caerphilly

26A Cardiff Rd, Caerphilly, Mid Glamorgan CF83 1JP

02920 856691
All services: Mon-Fri 9am-5pm
02920 860255
Helpline: 24hr

New Pathways (SV) - Risca

Laburnum House, Tredegar Street, Risca, Gwent, NP11 4YA

01495 233971/2

Bawso (head office)

Bawso, Clarence Road, Cardiff, United Kingdom

0800 731 8147
24hr helpline
02920 644633
Cardiff advice centre: Mon-Fri 9.30am-4.30pm

Cardiff Women’s Aid

16 Moira Terrace, Cardiff CF24 0EJ, United Kingdom

02920 460566
Helpline 24 hr, Emergency Crisis

RISE Cardiff

30-32 Cowbridge Road East, Canton, Cardiff

02920 460566
24hr service

Llamau (Homelessness/DA)

23 Cathedral Rd, Cardiff CF11 9HA

029 2023 9585

New Pathways (SV) - Cardiff

New Pathways Cardiff, 19 St Andrews, Crescent, Cardiff, CF10 3DB

029 2022 0390

Safer Wales

1st Floor, Castle House, Castle St, Cardiff CF10 1BS

029 2022 0033

The Dyn Project

Castle House, Castle St, Cardiff CF10 1BS

029 2022 0033
0808 801 0321
Helpline: 10am-4pm Monday and Tuesday, 10am-1pm Wednesday.

Calan DVS - Amman Valley

2 Church St, Ammanford SA18 2NR, United Kingdom

01269 597474
Refuge and outreach: 24hr

Threshold DAS

32 Station Road, Llanelli, Carmarthenshire SA15 1AN, United Kingdom

01554 741212
Refuge 24hr; Outreach, floating support, drop-in: Mon-Fri 9am-4.30pm

New Pathways (SV)

Elm Tree House, West Wales General, Hospital, Francis Well, Carmarthen, SA31 2AF

01685 379310

Carmarthen Domestic Abuse Service

Ty Myrddin, Cambrian Place Carmarthen SA31 1QG.

01267 234725
Refuge 24hr and Helpline 24hr
01267 238410
Information morning: Wednesday 10am-1pm

West Wales Domestic Abuse Services - Aberystwyth

West Wales Women’s Aid, 42 Portland Rd, Aberystwyth, Dyfed SY23 2NL

01970 612225
Admin line: Mon-Fri 9.30am-4.30pm
01970 625585
Helpline: 24hr

West Wales Domestic Abuse Services - Cardigan

Cardigan, Ceredigion SA43 1LE, United Kingdom

01239 615700
Drop-in and office: Mon-Fri 9am-5pm
01239 615385
Helpline: 24hr

New Pathways (SV)

Mid Wales RSC, Canolfan Helygen, Aberystwyth, SY23 1DE

01970 610124

New Pathways (SV)

Bow Street SARC, Cartref Tregerddan, Bow Street, Aberystwyth, SY24 5AU

01970 610124

Aberconwy Domestic Abuse Service

Aberconwy Domestic Abuse Service, Heulwen/Glyn y Marl Rd, Llandudno Junction LL31 9NS

01492 872992
Helpline 24hr
01492 872992
Drop in and information centre Mon-Fri office hours
01492 872992
Refuge and outreach 24hr

Domestic Abuse Safety Unit (DASU) North Wales - Colwyn Bay

Basment Offices Penrhyn Road, Colwyn Bay, Clwyd LL29 8LG

01492 534705
Refuge, outreach and advice: Mon-Fri 9am-5pm; On call, outside Office hours

Domestic Abuse Safety Unit (DASU) North Wales - Denbigh

The Hwb Denbigh c/o DASU North Wales, Smithfield Road, Denbigh LL16 3RG.

01745 814494

Domestic Abuse Safety Unit (DASU) North Wales - Rhyl

Domestic Abuse Safety Unit - North Wales (Rhyl), 10 Brighton Road, Rhyl, LL18 3HD

01745 337104

CAHA Women’s Aid

PO Box 1103, Holywell CH8 7WJ

01352 712150
Outreach, counselling and drop-in: 8:30am-4.30pm

Domestic Abuse Safety Unit (DASU) North Wales - Deeside

Wrenmore House, 104 Chester Road East, Shotton, Deeside, Flintshire CH5 1QD.

01244 830436
Refuge 24hr
01244 830436
Floating support and drop-in Mon-Fri 9am-4pm

Gorwel - Grŵp Cynefin Caernarfon a Bangor

Ty Silyn, Penygroes, Gwynedd LL54 6LY

0300 111 2122
Main office and helpline for all services 24hr

Hafan Cymru - Bangor

12b Ash Court, Bangor, Gwynedd, LL57 4DF

01248 671891

Bawso

Teulu MAC, 47 - 48 Pontmorlais West, Merthyr Tydfil, CF47 8UN

01685375394

Llamau - Merthyr (Women’s Services)

Garth Newydd Court, Bethesda St, Merthyr Tydfil CF47 8PY

01685 379999
http://www.llamau.org.uk

New Pathways (SV)

Willow House , 11 Church Street, Merthyr Tydfil, CF47 0BS

01685 379310

Safer Merthyr Tydfil

The Voluntary Action Centre 89-90 High Street Pontmorlais Merthyr Tydfil CF47 8UH

01685 353999

Cyfannol - Monmouthshire Multi Agency Centre

Cyfannol Women’s Aid, 26b Monk Street, Abergavenny NP7 5NP

01873 859011
Advice line 24hr; Refuge and appointments. Mon-Fri 9am-5pm

Calan DVS - Neath One Stop Shop

17 Victoria Gardens, Neath, SA11 3AY

01639 633580
Mon-Fri 09.00am-5.00pm; Community Services and Office, Helpline, Refuge
01639 622350
Mon-Fri 10:00am-3:00pm- One Stop Shop Drop in Service

Bawso

Museum, Art Gallery and Central Library, John Frost Square, Kingsway Centre, Newport NP20 1PA

01633 213213

Cyfannol

56 Stow Hill, Newport NP20 1JG, United Kingdom

01633 840258
Helpline and refuge: 24hr; Outreach: Mon-Fri 9am-3pm

Llamau

70 Stow Hill, Newport NP20 4DW, UK

01633 244134

New Pathways (SV) - Newport

Maple Tree Centre, 20-21 High Street, Newport, NP20 1FW

01633 250205

Hafan Cymru

8 High St, Haverfordwest SA61 2DA, United Kingdom

01267 225555
Helpline 24hr

Calan DVS - Mid Powys

Ysgol Trefonnen Church in Wales Community Primary Trefonnen, Llandrindod Wells, Powys, LD1 5EP

01597 824655
Helpline 24hr, refuge and outreach; Mon-Fri 9.00am-5.00pm

Calan DVS - South Powys

Plas y Ffynnon, Cambrian Way, Brecon ,LD3 7HP

01874 625146
Mon-Fri 9.00 am - 5.00pm; Refuge and outreach, 24hr Helpline.

New Pathways (SV) - Newtown

Ty Coeden Bedw, Park Lane, Newtown, Powys, SY16 1EN

01267 226166

Montgomeryshire Family Crisis Centre

Ty Canol House, Newtown SY16 1AL

01686 629114
Refuge and office Mon-Fri 9am-4pm, Helpline 24hr-Emergencies only (out of hours)

Hafan Cymru - Brecon

Room 5, Steeple House, Steeple Lane, Brecon, LD3 7DJ

01874 620030

Women’s Aid RCT

Women’s aid RCT, 45 Morgan St, Pontypridd, Mid Glamorgan CF37 2DS

01443 400791
Refuge, Floating Support and Information Centre; Mon-Fri 9am-5pm

Swansea Women’s Aid

28 Bond Street Swansea SA1 3TU

01792 644683
Safe house, refuge, outreach, floating support, drop in and advice: Mon-Fri 9.30am-4.30pm

Bawso

Shop 2nd Floor 35, The One Stop, 36 Singleton St, Swansea SA1 3QN

0800 731 8147
Helpline: 24hr
01792 642003
Swansea advice centre: Mon-Fri 9.30am-4.30pm

Hafan Cymru

35/36 Singleton Street, Swansea, SA1 3QN

01792 345751/50

New Pathways (SV)

Langdon House, Langdon Road, Swansea SA1 8QY, UK

01792 966660

Cyfannol - The Chrysalis Centre

Torfaen Women’s Aid, 3 Town Bridge Buildings, Park Rd, Pontypool NP4 6JE

01495 742061
Refuge, floating support, outreach and drop-in: Mon-Fri 9am-5pm
01495 742052
Helpline 24hr

Hafan Cymru - Pontypool

24 George Street, Pontypool, Torfaen, NP4 6BY Wales

01495 768830

Atal y Fro

198 Holton Rd, Barry CF63 4HS, United Kingdom

01446 744755
Refuge, floating support, outreach, drop-in: Mon-Fri 9am-4pm

Bawso

33 Grosvenor Road Wrexham LL11 1BT

0800 731 8147
Helpline: 24hr
01978 355818
Wrexham advice centre: Mon-Fri 9.30am-4.30pm

Domestic Abuse Safety Unit (DASU)

6 Temple Row, Wrexham LL13 8LY

01978 310203
Refuge, IDVA, Drop in, community appointments

Hafan Cymru

Flat 1, Bryn End, High St, Ruabon, Wrexham LL14 6ND

01978 823123

Stepping Stones - North Wales

59 King Street, Wrexham, UK

01978 352717

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