You are logged in. Log out
Need help? Click here or call 0808 80 10 800

Work with us

Welsh Women’s Aid is the lead organisation in Wales working to end domestic abuse and other forms of violence against women.

Our salaries and benefits

We offer competitive salaries and benefits package.


In addition to a competitive salary, we offer a range of benefits including generous pension contributions and generous annual leave allowances.


Our culture is one of mutual respect, creativity, innovation, and collaboration. Our approach is practical and we offer flexible arrangements and healthy work patterns to meet individual circumstances.

We give our employees room to grow as well. There are opportunities to work shadow other areas of the business, get involved in events, and gain additional skills.

Welsh Women’s Aid is recruiting for:
2 x Helpline Support Worker

£22,575 per annum (pro rata for part time workers)
18.75 hours per week

We are recruiting for 2 x part time Helpline Support Workers who will be based in the Caernarfon area.

  • You will need excellent listening skills, tact, sensitivity and the ability to communicate effectively with individuals and organisations at varying levels whilst maintaining clear professional boundaries.
  • An understanding of issues surrounding domestic abuse, sexual violence and violence against women is essential, as is flexibility in respect of unsocial working hours.
  • The ability to communicate effectively in Welsh is essential.
  • Experience of providing direct helpline support and an understanding of risk assessment are desirable, but full training will be provided.

For an application pack please click here, email or phone 02920 541551.

Closing date: midnight Monday 11th September 2017
Interview date: 18th and 19th September 2017

It should be noted that the Helpline is open 24/7 and it is therefore it is essential that the successful candidate is prepared to work various and unsociable shifts.

WWA is a women-led organisation and is committed to equality and diversity.

* This role is exempt under the Equality Act 2010 pursuant to Schedule 9, Part 1. Women only need apply.



If you're affected by domestic abuse, sexual violence or any other form of VAWG you can contact the @LiveFearFree Helpline 0808 8010800

About 14 hours ago from WelshWomensAid's Twitter